Terms & Conditions

These terms apply to all bookings made with Yesh Tours (“we”, “us”, “our”), G-9 Apna Aashiyana, Near Elwood International School, Railway Officers Colony, Kankpura, Jhotwara, Jaipur, Rajasthan 302012. By sending an enquiry or confirming a booking, you agree to these terms.

1. Our services

We provide private car rental with driver, airport and railway transfers, local sightseeing and multi-day tours, including Golden Triangle and Rajasthan itineraries. Itineraries on this website are examples and can be customised.

2. Quotes and bookings

• Prices are given as a quote for your specific route, vehicle, dates and group size. A quote is valid for the period stated in it.
• A booking is confirmed only when we confirm it to you in writing (WhatsApp or email) and any advance payment requested in the quote has been received.
• Please check your booking details carefully and tell us straight away if anything is incorrect.

3. Payments

• The advance amount, payment methods and the due date for the balance are stated in your quote.
• Any balance must be paid as agreed. We may cancel a booking if payment is not received on time.
• Bank, card or currency-conversion charges are the responsibility of the traveller.

4. What the price includes

Unless your quote says otherwise, the price covers the vehicle, driver, fuel, tolls, parking, driver allowance and state taxes for the agreed route. Monument tickets, guide fees, hotels, meals, flights, trains, safari permits and personal expenses are not included unless clearly listed in your quote.

5. Changes by you

• We’re happy to adjust your plans where we can. Changes to dates, route, vehicle or number of travellers may change the price.
• Extra kilometres, extra days or travel outside the agreed route and timings may be charged at the rate stated in your quote.

6. Cancellations

• Please tell us about any cancellation in writing (WhatsApp or email) as early as possible.
• Cancellation charges, if any, depend on how close to the travel date you cancel and on any non-refundable bookings made on your behalf (such as hotels, safari permits or train and flight tickets). The cancellation terms that apply to your trip are shared with your quote.
• Approved refunds are made to the original payment method within a reasonable time.

7. Changes or cancellations by us

Very occasionally we may need to change a vehicle or driver for reasons outside our control. If so, we will provide a comparable alternative. If we have to cancel a confirmed booking, you will receive a full refund of the amount paid to us for that booking.

8. Your responsibilities

• Be ready at the agreed pickup time and place. Waiting time beyond a reasonable period may be charged.
• Carry valid ID, passport and visa documents as required.
• Smoking, alcohol and illegal substances are not allowed in our vehicles. Damage to a vehicle caused by a traveller may be charged.
• For safety, drivers follow traffic laws and rest rules, and may decline to drive late at night on highways.

9. Delays and events outside our control

Travel times are estimates. We are not responsible for delays or missed connections caused by traffic, weather, road closures, strikes, monument closures, government restrictions or other events outside our reasonable control. Please allow enough time to reach flights and trains.

10. Luggage and personal belongings

Please keep valuables with you. While our drivers take care, we are not responsible for loss or damage to personal belongings left in the vehicle.

11. Travel insurance

We strongly recommend that all travellers have suitable travel and medical insurance for the full trip.

12. Liability

Our responsibility is limited to providing the services you booked with reasonable care and skill. To the extent permitted by law, we are not liable for indirect losses or for services provided by third parties such as hotels, airlines, railways or safari operators.

13. Governing law

These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts in Jaipur, Rajasthan.

14. Contact

Questions about these terms? Contact us at info@yeshtours.com or +91 9887120405.